FAQ Question: How to Lock and Unlock User Accounts through Organization Management Module ?
Experience @ ZingHR! : System empowers the HR/Admin team to Activate or Deactivate the user access to the system.
Also this helps the HR/Admin team to release the locked user when employee enters wrong password more than 5 time’s on the portal.
You can execute the below steps to do the same:
Go to Organization management - Click on "Manage User status"
Put the employee code and select Filter - Choose “Contains” so as to find that employee.
For employees whose account is locked , you will find tick mark under the option Disable, Locked , DeActive
Uncheck the status and click “Save login details”
The system will show you a message “Your login details have been saved successfully”. The account is now unlocked, employee can login to his account.