Frequently Asked Questions

Frequently Asked Questions

Security
Does ZingHR have documented Information security policy? Yes, The Confidentiality, Integrity Availability, Security and Privacy of information are pilla...
Mon, 18 Sep, 2017 at 9:28 PM
Application
Does ZingHR application supports customization? ZingHR is a cloud based HCM platform which has features that are available to all the customers. Any new...
Mon, 18 Sep, 2017 at 9:15 PM
Confidentiality and Interoperability
How ZingHR application maintains confidentiality of  data and access? ZingHR has a defined standard access control process for maintaining confidentiali...
Mon, 18 Sep, 2017 at 9:14 PM
Platforms and SaaS
Which Operating System (OS) platforms are supported? ZingHR application is not dependent on any desktop Operating System. It can be accessed from any OS...
Mon, 18 Sep, 2017 at 9:20 PM
Performance and Scalability
Does ZingHR solution support load balancing? Yes. ZingHR application is supported by load balancers which scale automatically when the load increases. ...
Mon, 18 Sep, 2017 at 9:21 PM
Availability and Uptime
What is the delay before the solution supports a next release of dependent platform such as OS, database, Web Server, etc? At ZingHR we make sure to pro...
Mon, 18 Sep, 2017 at 9:29 PM
Antivirus and Antimalware
Does ZingHR have a centralized antivirus server ? Yes, ZingHR has a centralized server, which manages all systems and servers for latest Antivirus defin...
Mon, 18 Sep, 2017 at 9:30 PM
Audit and Compliance
Have the data centers successfully passed relevant certifications and audits? Please provide the most recent version of your certification/audit. Micros...
Mon, 18 Sep, 2017 at 9:33 PM
Data
What methods are supported to access the ZingHR service? ZingHR is available on all major desktop OS and browsers over SSL and on mobile applications fo...
Mon, 18 Sep, 2017 at 9:36 PM
Logs and Monitoring
Does ZingHR maintains logs of Applications and network change? Yes. ZingHR IT team maintain logs of changes and activities performed in the environment....
Mon, 18 Sep, 2017 at 9:37 PM