If Close TRF is not occurring in Travel Module
and Error message is "Eligibility is not mapped"
The Checks that need to be done are :-
1.Go to Setup
Click On Travel & Expense
2. Select the Following Claim type
3. Go to Eligibility Configuration tab
4. Configuration shall be done for all the Subtypes
The following things should be noted :
1. For all the subtypes eligibility should be mapped
2. Packet should be assigned
Then Travel Request will be successfully converted into Claims