Query: If swipes are not received on ZingHR server then refer below points before raising the ticket.


Please find below checklist for the same:


1) Check, swipes are present in client database with the help of client.

2) Please check swipes in machine raw punch Report.

3 )If swipes are present in client database then share a screenshot for the same.

4) If swipes are not present in client database then raise a ticket.

5) Then will check swipes on ZINGHR server.

6) If required will take a remote session with client.