Business Continuity Plan 1

• Business Continuity Plan

USER FAQ'S 45

• How to retrieve ZingHR Password
• ZingHR Mobile App : Employee PunchIn and PunchOut
• How to change Password??
• How can I Edit My Profile??
• How to Add Skills and Qualification

View all 45

Manager FAQ'S 1

• What is the use of Team View?

ADMIN/HR FAQ'S 16

• How to do Multi Attendance Mode Mapping (Portal Version)
• How to enable switch user option
• How to do Multi Attendance Mode Mapping (4.1 Version)
• How to do Geo Configuration for Employees?
• How to access employees proxy through Switch User option

View all 16

OASys 5

• ‘OAS Is not Configured, Please configure OAS First’ message.
• Employee is not Reflecting under the Manager’s Tray.
• Employee available in Manager’s grid but Manager is unable to take any action on attendance status.
• What need to do if 'L'(For leave deduction) button not visible.
• Unable to deduct the leave from OAS or After click on L button leave is not deducting.

Email & SMS Sender 2

• Portal Launch (Email-sms sender)
• How to configure Email content for sending an email through Employee Connect to New Joinee

Portal Setup 4

• Portal Setup
• Setup circle(Organisation)
• Setup circle(Portal)
• How to Add Single sign-on employee?

Employee Creation - Single/Bulk Upload 2

• How to add a New joinee through Employee Master Template?
• Employee master(Bulk employee addition)

Master Updations 0

Payroll NEW UX 11

• How to do Investment Declaration
• How to Remove Section From Investment Declaration
• How to Edit Payslip Template
• Error on Payroll Processing at front end Level
• How to check if Register Gross salary and tax computation gross salary are Different?

View all 11

Confirmation Module 3

• Workflow Process for Confirmation Module
• "System Frozen" Confirmation process post resignation of employee.
• How to trigger the backdated confirmation ??

E-Separation 7

• E- Separation
• Things To Check: If employee is Not reflecting in E-Revoke screen of E-separation in the HR's Login
• Things To Check: If E-resign override Screen is Giving Page/Server Error During Change of DOL.
• Unable to find an employee in E-Resign Override Screen
• Audit of Manager Mapping through CMM Screen.

View all 7

Recruitment 30

• How to Make Changes in Email Template
• Recruitment Process Flow
• Recruitment Configuration Process
• Unable to get/view Talent Acquisition Tab.
• Unable to view the recruitment channels under Talent Acquisition Tab ?

View all 30

Leave Management 5

• Error while applying leave as 'Leave can only be applied between.'
• Leave Tab is not visible on Employee's dashboard
• While applying leave getting 'Insufficient Leave Balance' validation message
• Functionality of CompOff Upload Screen
• FAQ : Maternity Leave

Time and Attendance 8

• Steps to be followed if the attendance status is formed as Blank.
• How to do Rostering...?
• What are the reasons for outdoor approved showing absent?
• What are the reasons for outdoor approved showing absent? (Portal Client)
• Comp off not generated then check below steps

View all 8

Transfer Module 0

Letter Generation 1

• Functionality of LG Module

Manager Change 1

• Manager Change - Bulk Upload - Maker/Checker workflow

Mobile App 8

• How to Enable/Disable modules in mobile app
• 3 Simple ways to login into ZingHR App
• How to send birthday /anniversary reminders from mobile app
• How to check attendance and apply leave/Regularization/OD in mobile app
• How to apply Claim in mobile app

View all 8

PMS 15

• How to enable / disable Competency or Developments needs in PMS ?
• How to Upload Development Needs in PMS ?
• How to use Attribute Setup Screen in PMS ?
• How to use Bulk Admin Data Process in PMS?
• How to use Configure Change Screen in PMS ?

View all 15

Claims Management 14

• Functionality : Auto assignment of the Claim Packet
• Getting error while applying LTA Claim as "Claim Amount is exceeding the Balance Eligibility for Current year"
• How to do the Email Configuration for Claim Application.
• On Page Load of Claim Application Form, Getting Error Message as "Eligibility Limit is not set, kindly check your eligibility balance !"
• How to upload data in Project Code Field in Form Design Tab

View all 14

Travel Management 6

• If you are unable to close TRF in Travel Module
• If new Travel Request are not getting created things you need to check
• Travel Outdoor Functionality - User Workflow
• How to do Manager mapping for the Travel Module ?
• How to do Deviation Approver Mapping for the Travel Module ?

View all 6

Common Manager Mapping 1

• How to configure Common Manager Mapping

Geo Config 1

• How to do Geo Configuration for Employees?

Employee Dossier 10

• How to Add Employee Certifications Details (Bulk Upload) ?
• How to Add Employee Family Details (Bulk Upload)?
• How to Add Employee Medical Insurance Details (Bulk Upload)?
• How to Add Employee Qualifications Details (Bulk Upload)?
• How to Add Employee Skills Details (Bulk Upload) ?

View all 10

Biometric Attendance Integration 2

• Attendance Biometric Integration
• Swipes Not Received on ZingHR Server ?

SSO 1

• ZingHR - AzureAD SSO Integration (SAML 2.0)

My Information 3

• How to remove the Pan Number of the old resigned employee from the system?
• How to change the ED approver configuration?
• How to fill your details in “My Detail” or details of employees?

Employee connect 2

• How do I get information about employees Birthday?
• How do I get information about New Joinee?

Leave Management 0

Time and Attendace 5

• What does the green and red circle on my time and attendance indicates?
• How to regularize?
• How to know about your swipe/attendance details?
• How to Apply Extra Time into the system?
• How to Apply for Shift Change Request

Process for Getting the Best Out of ZingHR Support ! 0

Leave Management System 15

• What is the need of Leave Management System
• How to apply for leave?
• Can I plan/apply for half day leave?
• What will be the consequences if I select 9 leave from leave type and have only 7 leaves remaining in that type of leave?
• Can I make changes in leave application form after I would have submitted it?

View all 15

Data Upload Engine 6

• How do i Upload Data in the System?
• Are you getting the error of “Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine” while uploading the template?
• Data uploaded but not reflecting in the system?
• How to upload/add Org-Unit in the system?
• What is Unit Detail...??

View all 6

Claims Management 1

• How to apply for claims?

Report Gallery 0

Common Module 2

• Are you getting error of “Failure in updating Employee Approver Mapping, kindly try again” in th common screen??
• Employee-wise manager mapping

My Payroll 5

• Are you getting the error of "Employee code Already exits" while uploading the Employees?
• How to add a Newjoinee through Employee Master Template?
• How to do updation of employee details through Employee Master?
• How to delete employee through Employee Master?
• How can you as an HR change or update the DOL of an FnF initiated employee into the system?

Employee Creation 1

• How to create a New Joinee?

Help Desk Management 4

• How to set/ change the SLA mapping in Helpdesk?
• How to define call owner?
• How to define escalation list?
• Help desk management start to end configuration.

E-Separation 1

• How to apply for the resignation on behalf of an employee through "Hr separation Initiation" screen?

Travel Management 0

Recruitment Management 1

• Recruitment email triggers for onboarding

Loan Management 0

PMS 1

• How to create a New Policy in PMS??

General Queries 8

• First time Login to Zing HR!
• How do I retrieve my Zing HR password?
• Is your Website Speed Slow / Portal Speed Slow ?
• Is Your Site Slow? See Updated Speed Test Data for ZingHR Portal - Website, Leave Approver, My Swipes
• Are you not receiving Mail Alerts?

View all 8

Site Management 5

• How do I reset employees Password?
• How can you notify your employees about certain events, circulars or announcements?
• How do I generate the Pay Slip for employee’s?
• How do I Upload A Policy /HR Handbook On My Dashboard?
• How do I Add A FAQ On My Dashboard?

ZingHR? 0

Frequently Asked Questions 17

• Security
• Application
• Confidentiality and Interoperability
• Platforms and SaaS
• Performance and Scalability

View all 17

API Documentation 18

• Employee Master API (V2)
• Payroll and Claim JV API
• Employee Exit Transaction Details API
• Push Attribute Master API
• Swipe Push API

View all 18

ZingHR - SSO Integration 5

• On-Premise ADFS Integration
• ZingHR - Microsoft Azure AD Integration
• ADFS/AzureAD/Gmail/SAML 2.0 SSO UserID Mapping with ZingHR
• SAML 2.0 SSO Setup (ZingHR as Service Provider)
• Configuring ADFS for ZingHR with SAML 2.0

Zing Integrations 1

• Authentication protocols supported by Zing

Adding of Column/ Voucher in Claims Form 1

• Configuration of CTC Claim in ZingHR

Customer Biometric Integration with ZingHR DB 1

• Customer Biometric Integration with ZingHR DB

Data Privacy 1

• Data Privacy

Database Security Management 1

• Database Security Management

Data Loss Prevention Management 1

• Data Loss Prevention Management

Compliance Requirement 1

• Compliance Requirement

Hosting 1

• Hosting

System Performance 1

• System Performance

Data Backup 1

• Data Backup

Security Management 1

• Security Management

Integrations 1

• Integrations

Platform Basics 1

• Platform Basics

Recruitment Management 1

• Guideline to be followed while uploading Candidate details Through Bulk upload

User Authentication 1

• User Authentication

User Authorization 1

• User Authorization

Information Security 1

• Information Security

Disaster Recovery 1

• Disaster Recovery

Business Continuity Plan / Disaster Recovery 1

• Business Continuity Plan / Disaster Recovery

Performance and Scalability 1

• Performance and Scalability

ELC 1

• How to navigate to the Confirmation Assessment Form