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Zing HR New UX
USER FAQ'S
45
How to retrieve ZingHR Password
ZingHR Mobile App : Employee PunchIn and PunchOut
How to change Password??
How can I Edit My Profile??
How to Add Skills and Qualification
View all 45
Manager FAQ'S
1
What is the use of Team View?
ADMIN/HR FAQ'S
16
How to do Multi Attendance Mode Mapping (Portal Version)
How to enable switch user option
How to do Multi Attendance Mode Mapping (4.1 Version)
How to do Geo Configuration for Employees?
How to access employees proxy through Switch User option
View all 16
OASys
5
‘OAS Is not Configured, Please configure OAS First’ message.
Employee is not Reflecting under the Manager’s Tray.
Employee available in Manager’s grid but Manager is unable to take any action on attendance status.
What need to do if 'L'(For leave deduction) button not visible.
Unable to deduct the leave from OAS or After click on L button leave is not deducting.
Email & SMS Sender
2
Portal Launch (Email-sms sender)
How to configure Email content for sending an email through Employee Connect to New Joinee
Portal Setup
4
Portal Setup
Setup circle(Organisation)
Setup circle(Portal)
How to Add Single sign-on employee?
Employee Creation - Single/Bulk Upload
2
How to add a New joinee through Employee Master Template?
Employee master(Bulk employee addition)
Payroll NEW UX
11
How to do Investment Declaration
How to Remove Section From Investment Declaration
How to Edit Payslip Template
Error on Payroll Processing at front end Level
How to check if Register Gross salary and tax computation gross salary are Different?
View all 11
Confirmation Module
3
Workflow Process for Confirmation Module
"System Frozen" Confirmation process post resignation of employee.
How to trigger the backdated confirmation ??
E-Separation
7
E- Separation
Things To Check: If employee is Not reflecting in E-Revoke screen of E-separation in the HR's Login
Things To Check: If E-resign override Screen is Giving Page/Server Error During Change of DOL.
Unable to find an employee in E-Resign Override Screen
Audit of Manager Mapping through CMM Screen.
View all 7
Recruitment
30
How to Make Changes in Email Template
Recruitment Process Flow
Recruitment Configuration Process
Unable to get/view Talent Acquisition Tab.
Unable to view the recruitment channels under Talent Acquisition Tab ?
View all 30
Leave Management
5
Error while applying leave as 'Leave can only be applied between.'
Leave Tab is not visible on Employee's dashboard
While applying leave getting 'Insufficient Leave Balance' validation message
Functionality of CompOff Upload Screen
FAQ : Maternity Leave
Time and Attendance
8
Steps to be followed if the attendance status is formed as Blank.
How to do Rostering...?
What are the reasons for outdoor approved showing absent?
What are the reasons for outdoor approved showing absent? (Portal Client)
Comp off not generated then check below steps
View all 8
Letter Generation
1
Functionality of LG Module
Manager Change
1
Manager Change - Bulk Upload - Maker/Checker workflow
Mobile App
8
How to Enable/Disable modules in mobile app
3 Simple ways to login into ZingHR App
How to send birthday /anniversary reminders from mobile app
How to check attendance and apply leave/Regularization/OD in mobile app
How to apply Claim in mobile app
View all 8
PMS
15
How to enable / disable Competency or Developments needs in PMS ?
How to Upload Development Needs in PMS ?
How to use Attribute Setup Screen in PMS ?
How to use Bulk Admin Data Process in PMS?
How to use Configure Change Screen in PMS ?
View all 15
Claims Management
14
Functionality : Auto assignment of the Claim Packet
Getting error while applying LTA Claim as "Claim Amount is exceeding the Balance Eligibility for Current year"
How to do the Email Configuration for Claim Application.
On Page Load of Claim Application Form, Getting Error Message as "Eligibility Limit is not set, kindly check your eligibility balance !"
How to upload data in Project Code Field in Form Design Tab
View all 14
Travel Management
6
If you are unable to close TRF in Travel Module
If new Travel Request are not getting created things you need to check
Travel Outdoor Functionality - User Workflow
How to do Manager mapping for the Travel Module ?
How to do Deviation Approver Mapping for the Travel Module ?
View all 6
Common Manager Mapping
1
How to configure Common Manager Mapping
Geo Config
1
How to do Geo Configuration for Employees?
Employee Dossier
10
How to Add Employee Certifications Details (Bulk Upload) ?
How to Add Employee Family Details (Bulk Upload)?
How to Add Employee Medical Insurance Details (Bulk Upload)?
How to Add Employee Qualifications Details (Bulk Upload)?
How to Add Employee Skills Details (Bulk Upload) ?
View all 10
Biometric Attendance Integration
2
Attendance Biometric Integration
Swipes Not Received on ZingHR Server ?
SSO
1
ZingHR - AzureAD SSO Integration (SAML 2.0)