USER FAQ'S 45

• How to retrieve ZingHR Password
• ZingHR Mobile App : Employee PunchIn and PunchOut
• How to change Password??
• How can I Edit My Profile??
• How to Add Skills and Qualification

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Manager FAQ'S 1

• What is the use of Team View?

ADMIN/HR FAQ'S 16

• How to do Multi Attendance Mode Mapping (Portal Version)
• How to enable switch user option
• How to do Multi Attendance Mode Mapping (4.1 Version)
• How to do Geo Configuration for Employees?
• How to access employees proxy through Switch User option

View all 16

OASys 5

• ‘OAS Is not Configured, Please configure OAS First’ message.
• Employee is not Reflecting under the Manager’s Tray.
• Employee available in Manager’s grid but Manager is unable to take any action on attendance status.
• What need to do if 'L'(For leave deduction) button not visible.
• Unable to deduct the leave from OAS or After click on L button leave is not deducting.

Email & SMS Sender 2

• Portal Launch (Email-sms sender)
• How to configure Email content for sending an email through Employee Connect to New Joinee

Portal Setup 4

• Portal Setup
• Setup circle(Organisation)
• Setup circle(Portal)
• How to Add Single sign-on employee?

Employee Creation - Single/Bulk Upload 2

• How to add a New joinee through Employee Master Template?
• Employee master(Bulk employee addition)

Payroll NEW UX 11

• How to do Investment Declaration
• How to Remove Section From Investment Declaration
• How to Edit Payslip Template
• Error on Payroll Processing at front end Level
• How to check if Register Gross salary and tax computation gross salary are Different?

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Confirmation Module 3

• Workflow Process for Confirmation Module
• "System Frozen" Confirmation process post resignation of employee.
• How to trigger the backdated confirmation ??

E-Separation 7

• E- Separation
• Things To Check: If employee is Not reflecting in E-Revoke screen of E-separation in the HR's Login
• Things To Check: If E-resign override Screen is Giving Page/Server Error During Change of DOL.
• Unable to find an employee in E-Resign Override Screen
• Audit of Manager Mapping through CMM Screen.

View all 7

Recruitment 30

• How to Make Changes in Email Template
• Recruitment Process Flow
• Recruitment Configuration Process
• Unable to get/view Talent Acquisition Tab.
• Unable to view the recruitment channels under Talent Acquisition Tab ?

View all 30

Leave Management 5

• Error while applying leave as 'Leave can only be applied between.'
• Leave Tab is not visible on Employee's dashboard
• While applying leave getting 'Insufficient Leave Balance' validation message
• Functionality of CompOff Upload Screen
• FAQ : Maternity Leave

Time and Attendance 8

• Steps to be followed if the attendance status is formed as Blank.
• How to do Rostering...?
• What are the reasons for outdoor approved showing absent?
• What are the reasons for outdoor approved showing absent? (Portal Client)
• Comp off not generated then check below steps

View all 8

Letter Generation 1

• Functionality of LG Module

Manager Change 1

• Manager Change - Bulk Upload - Maker/Checker workflow

Mobile App 8

• How to Enable/Disable modules in mobile app
• 3 Simple ways to login into ZingHR App
• How to send birthday /anniversary reminders from mobile app
• How to check attendance and apply leave/Regularization/OD in mobile app
• How to apply Claim in mobile app

View all 8

PMS 15

• How to enable / disable Competency or Developments needs in PMS ?
• How to Upload Development Needs in PMS ?
• How to use Attribute Setup Screen in PMS ?
• How to use Bulk Admin Data Process in PMS?
• How to use Configure Change Screen in PMS ?

View all 15

Claims Management 14

• Functionality : Auto assignment of the Claim Packet
• Getting error while applying LTA Claim as "Claim Amount is exceeding the Balance Eligibility for Current year"
• How to do the Email Configuration for Claim Application.
• On Page Load of Claim Application Form, Getting Error Message as "Eligibility Limit is not set, kindly check your eligibility balance !"
• How to upload data in Project Code Field in Form Design Tab

View all 14

Travel Management 6

• If you are unable to close TRF in Travel Module
• If new Travel Request are not getting created things you need to check
• Travel Outdoor Functionality - User Workflow
• How to do Manager mapping for the Travel Module ?
• How to do Deviation Approver Mapping for the Travel Module ?

View all 6

Common Manager Mapping 1

• How to configure Common Manager Mapping

Geo Config 1

• How to do Geo Configuration for Employees?

Employee Dossier 10

• How to Add Employee Certifications Details (Bulk Upload) ?
• How to Add Employee Family Details (Bulk Upload)?
• How to Add Employee Medical Insurance Details (Bulk Upload)?
• How to Add Employee Qualifications Details (Bulk Upload)?
• How to Add Employee Skills Details (Bulk Upload) ?

View all 10

Biometric Attendance Integration 2

• Attendance Biometric Integration
• Swipes Not Received on ZingHR Server ?

SSO 1

• ZingHR - AzureAD SSO Integration (SAML 2.0)