If Close TRF is not occurring in Travel Module

and Error message  is "Eligibility is not mapped"

The Checks that need to be done are :-

1.Go to Setup

                                        Click On Travel & Expense

2. Select the Following Claim type

3. Go to Eligibility Configuration tab

4. Configuration shall be done for all the Subtypes

The following things should be noted :

1. For all the subtypes eligibility should be mapped

2. Packet should be assigned

Then Travel Request will be successfully converted into Claims