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Help Desk Management (4)
Help Desk Management
How to set/ change the SLA mapping in Helpdesk?
Modified on Thu, 7 Jan, 2021 at 10:02 AM
How to define call owner?
Modified on Thu, 7 Jan, 2021 at 10:02 AM
How to define escalation list?
Modified on Thu, 7 Jan, 2021 at 10:02 AM
Help desk management start to end configuration.
Modified on Thu, 7 Jan, 2021 at 10:03 AM