Help Desk Management
Help Desk Management
FAQ – How to set/
change the SLA mapping in Helpdesk?
Experience@zingHR: The SLA tab helps to define the Helpdesk process
flow. You can create a lin...
Thu, 7 Jan, 2021 at 10:02 AM
FAQ - How to define call owner?
Experience@zingHR:
Do you want to create a new call owner?
Or Edit information about existing call owner?
...
Thu, 7 Jan, 2021 at 10:02 AM
FAQ - How to define escalation list?
Experience@zingHR: Do
you want to create a new escalation list? Or Edit information about existing
owner?
...
Thu, 7 Jan, 2021 at 10:02 AM
FAQ – HDM start
to end configuration.
Experience@ZingHR:
As an employee of an organization we have some queries/
doubts/ questions.
...
Thu, 7 Jan, 2021 at 10:03 AM