Frequently Asked Questions

Frequently Asked Questions

Security
Does ZingHR have documented Information security policy? Yes, The Confidentiality, Integrity Availability, Security and Privacy of information are pilla...
Thu, 7 Jan, 2021 at 10:42 AM
Application
Does ZingHR application supports customization? ZingHR is a cloud based HCM platform which has features that are available to all the customers. Any new...
Thu, 7 Jan, 2021 at 10:45 AM
Confidentiality and Interoperability
How ZingHR application maintains confidentiality of  data and access? ZingHR has a defined standard access control process for maintaining confidentiali...
Thu, 7 Jan, 2021 at 10:46 AM
Platforms and SaaS
Which Operating System (OS) platforms are supported? ZingHR application is not dependent on any desktop Operating System. It can be accessed from any OS...
Thu, 7 Jan, 2021 at 10:46 AM
Performance and Scalability
Does ZingHR solution support load balancing? Yes. ZingHR application is supported by load balancers which scale automatically when the load increases. ...
Thu, 7 Jan, 2021 at 10:46 AM
Availability and Uptime
What is the delay before the solution supports a next release of dependent platform such as OS, database, Web Server, etc? At ZingHR we make sure to pro...
Thu, 7 Jan, 2021 at 10:47 AM
Antivirus and Antimalware
Does ZingHR have a centralized antivirus server ? Yes, ZingHR has a centralized server, which manages all systems and servers for latest Antivirus defin...
Thu, 7 Jan, 2021 at 10:47 AM
Audit and Compliance
Have the data centers successfully passed relevant certifications and audits? Please provide the most recent version of your certification/audit. Micros...
Fri, 16 Jul, 2021 at 2:36 PM
Data
What methods are supported to access the ZingHR service? ZingHR is available on all major desktop OS and browsers over SSL and on mobile applications fo...
Thu, 7 Jan, 2021 at 10:48 AM
Logs and Monitoring
Does ZingHR maintains logs of Applications and network change? Yes. ZingHR IT team maintain logs of changes and activities performed in the environment....
Thu, 7 Jan, 2021 at 10:49 AM